Title says it all. Fuck Fasthosts and their useless pile of shit service.
A while ago they changed the way in which you could cancel domain registrations (you know, usual routine - 30/60 day notice and a link you can click to take you to login and domain management for cancellation etc when a domain is near expiry)... and replaced it with one that was specifically intended to make it more tedious to stop a domain renewal. I'm serious; its a fucking labour to get through and stop this shower of shit billing you yet more.
Anyhow, I put up with that, because its a hassle to move what I currently host with Cretins Inc.. Given today's jolly japes, I'm now changing my mind to "fuck it you utter tossers, I'll undergo the pain if only to get my stuff off your tossing crap-ola systems. Anyhow, I digress...
Earlier this afternoon, their entire operation went off air. I mean the lot; from www.fasthosts.co.uk, to www.ukreg.com, and not forgetting the 60 or so sites run via 250 so domains I maintain a legacy reseller account for.
The whole lot, gone. Forget logging into any support mechanism, because you couldn't. Indeed, 6 hours on and you STILL can't. Phone support not picking up, customer service department gone home...
They're still fucking down too. Whoopee the tosspot brochureware site is back up, but you can't login - random errors abound all over the place, from SQL to unspecified.
As soon as I get through to some monkey tomorrow (because lets face it, tonight isn't going to happen) I'm cancelling everything.
This is 2007 for fucks sake, not 1807. How fucking hard can it be to keep your systems up and ensure you're communicating exactly what the fuck is going on to the people who like me are chucking you north of £60 a month.
Money grabbing useless motherfuckers! GAH!
Monday, 16 July 2007
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Update: Useless Tosspots R Us.com own site has vanished off the face of the earth again. Still nobody picking up the phone either.
ReplyDeleteHonestly, I may just move everything over to SlimHost :P
Update: Useless Tosspots R Us.com own site has vanished off the face of the earth again. Well done, they managed to keep it up for just over an hour!
ReplyDeleteStill nobody picking up the phone either.
Honestly, I may just move everything over to SlimHost :P
Wanna buy some hosting? :)
ReplyDelete
ReplyDeleteyou have screenshots? of the proceedings?
http://www.asa.org.uk/asa/how_to_complain/